The attached PDF is a sales battle card / solution brief designed for MSP partners to use when speaking with healthcare organizations about identity security, credential risk, regulatory exposure, and clinical workflow disruption.
It is intentionally not a technical datasheet. Its purpose is to:
Frame cybersecurity risk in patient safety and compliance language
Highlight why passwords are a leading cause of healthcare breaches
Address concerns around HIPAA, cyber insurance, and auditability
Position KZero Passwordless as a solution that improves security without slowing clinical teams
Healthcare administrators
CIOs / IT directors
Compliance and risk officers
Practice managers
Clinical operations leadership
Cyber insurance stakeholders
Initial security or identity discussions
HIPAA or compliance-driven conversations
Cyber insurance renewals or questionnaires
Post-incident or near-miss reviews
MFA fatigue or clinician workflow complaints
Use as a guided conversation, not just a handout
Start with breach cost and credential risk
Tie statistics to patient trust and care continuity
Emphasize MSP delivery and support ownership
This section establishes why healthcare is uniquely vulnerable:
Protected Health Information (PHI)
Medical records and clinical data
Billing, payment, and insurance data
Highly distributed users, devices, and locations
Increased regulatory exposure and breach liability
It reframes breaches as an identity problem, not an infrastructure problem:
“Many healthcare breaches begin with compromised credentials, not sophisticated hacking.”
The document includes healthcare-specific proof points:
80%+ of breaches caused by stolen credentials
$9.77M average cost of a healthcare data breach
192M people impacted by the largest healthcare breach
700% projected increase in AI-driven phishing
These figures are designed to:
Create urgency with executives
Support budget justification
Reinforce cyber insurance and compliance narratives
This section introduces KZero using outcome-focused language aligned to clinical realities:
Login Made Simple
Biometric authentication (face or fingerprint)
No passwords to remember or type
Faster access in time-sensitive clinical environments
Phishing-Resistant Access
Device-bound authentication
Credentials cannot be replayed or intercepted
Protect Legacy Healthcare Apps
Encrypted biometric vault for applications that still require passwords
Critical for older EHRs and specialty clinical systems
One Secure Identity
Single biometric sign-in across EHR, email, and clinical systems
Works across locations and devices
This positions KZero as:
“Security that improves protection without interrupting patient care.”
This section shifts the discussion from security tooling to operational and regulatory outcomes:
Support regulatory compliance (HIPAA, PIPEDA, PHIPA)
Meet cyber insurance requirements
Ensure operational continuity
Improve clinician productivity
It resonates strongly with leadership by focusing on:
Reduced downtime
Fewer lockouts and resets
Less workflow interruption during patient care
A simple three-step flow explains the user experience:
Clinician authenticates with biometrics
Access is bound to trusted devices
KZero securely grants access to applications
Key reassurance points:
No passwords typed
No MFA codes intercepted
No shared secrets
Works across desktops, laptops, and mobile devices
This is critical for alleviating concerns about:
Slowing clinicians down
Increasing login friction
Adding complexity to workflows
The closing section reinforces MSP ownership and trust:
Implemented and managed by the MSP
Aligned with existing IT environments
Supported and monitored on the client’s behalf
No change in who the organization contacts for support
This healthcare battle card is most effective when paired with:
An identity or access risk assessment
A HIPAA compliance review
A cyber insurance application or renewal
Complaints about MFA fatigue or password resets
Conversations about clinician burnout or workflow efficiency
This PDF is a healthcare-specific MSP battle card that helps partners:
Reframe security around patient data and care continuity
Eliminate password debates early in the conversation
Position passwordless access as both safer and faster
Reinforce the MSP as the delivery, support, and accountability owner
It is designed to open doors, align clinical and administrative stakeholders, and advance the sales conversation to the next step