Enablement Guide: An Intro Guide to FIDO2 Authentication

Purpose of This Document

The attached PDF is an educational thought-leadership and enablement guide designed to help MSPs, MSSPs, and their customers understand what FIDO2 authentication is, why passwords are no longer viable, and how passwordless authentication works at a technical and practical level.

Unlike industry-specific battle cards, this document is intended to:

• Establish credibility and authority around passwordless authentication

• Educate technical and non-technical stakeholders on FIDO2 and passkeys

• Support security, architecture, and compliance discussions

• Lay the groundwork for adopting KZero Passwordless as a FIDO2-based solution

Intended Audience

• IT administrators and architects

• Security leaders and CISOs

• MSP technical teams

• Compliance and risk professionals

• Product and digital experience teams

• Security-aware business stakeholders

How MSPs Should Use This Guide

Primary Use Cases

• Early-stage education during passwordless discussions

• Technical validation for security-conscious buyers

• Supporting documentation for Zero Trust initiatives

• Explaining FIDO2, passkeys, and phishing resistance

• Justifying a move away from passwords and legacy MFA

How to Position It

• Use as a learning asset, not a sales pitch

• Share before or after architecture discussions

• Reference specific sections during technical Q&A

• Pair with assessments or demos for next steps